Legal Notice.

Please read these conditions carefully before agreeing to use the services offered by ECOKNOWLEDGE S.AS. By accessing and using the services, you agree to be legally bound by these terms and conditions, which specify a contractual relationship between you and ECOKNOWEDGE S.AS. If you do not accept these conditions, you will not be able to access or use the services offered. These terms and conditions expressly supersede any prior agreements or undertakings with you. The Company may immediately terminate these Terms or any of the Services with respect to you or generally cease to offer or deny access to the Services or any part thereof at any time or for any reason.Supplementary conditions may also apply to certain services such as events, additional services, a particular activity or promotion and various supplementary conditions are communicated to you in connection with specific services. The supplementary conditions are modified in addition to the conditions and are considered a part of these for the applicable service penalties. The supplementary conditions shall prevail over the conditions in the event of conflict with respect to the applicable services.

ECOKNOWLEDGE S.AS. It may modify the specific conditions when it deems appropriate. Modifications will be effective upon the Company’s posting of various updated terms and conditions at this location or modified policies or supplemental terms and conditions on the applicable service. Your continued access to or use of the services after such posting constitutes your consent to be bound by the terms and conditions and any modifications thereto.

Visit the site and download the application.

VISITING THE SITE: By visiting the Site and downloading the application from any of the linked pages, you become an AUAPP User (hereinafter, the “USER”) and express your full and unreserved adherence to each and every one of the TERMS OF USE in the version published on the Site and in the application from the very moment you access the Site or the application. Consequently, these TERMS OF USE may result, without exception, to you from the first moment you access any of the web pages that make up the Site or mobile applications. If you do not accept in part or in full these TERMS OF USE, you should refrain from continuing to visit the Site or the applications since, if you do so, you understand that you have accepted them in their entirety.

Services offered by AUAPP.

AUAPP trademark owned by ECOKNOWLEDGE SAS through the proprietary domain






www.auapp.co






and the AUAPP application offers services of washing, detailing, cleaning and ecological enlistment of fixed and mobile vehicles through third parties trained and updated by AUAPP (Known as AUAPPERS or AUAPPER).

The services offered by AUAPP include: 1.standard service Washing of the external surface of the car or truck, including the following parts: external roof, external hood, external trunk, external trunk, external doors, external mudguards, external glass, external rims, external tires, external headlights, external pump. As for the internal part, the service includes the superficial cleaning of the internal part such as dashboards, steering wheel, carpets, internal doors. Service plus, is the same service of section one that includes the above mentioned parts plus the application of a product with nanotechnology based technology that creates a police effect for greater protection of the vehicle. Additional services,engine cleaning which consists of cleaning only the exposed parts of the engine that are not at high temperatures; Paint decontamination of the vehicle, consists of applying a product that reduces the effect of the paint faster by eliminating micro particles that can damage the paint, this service is applied in the exposed parts of the car that contain paint for cars.

Services not offered by AUAPP: we do not offer deep upholstery cleaning, nor deep chassis and internal engine parts, nor do we vacuum the air filter or clean it in any way, nor do we do or provide mechanical technical services such as tire changes, oil changes, lights, windshields, nuts, rivets, joints. It also does not include the complete odor extraction service, nor waxing or polishing with a different technique than the one detected in the previous section. Cleaning of mudguards and shock absorbers is also not included. It also does not include cleaning or repair of internal electrical parts.Also, no cleaning work is carried out on vehicles such as buses, minibuses, dump trucks, articulated trucks, tractor mules, tractor trucks, pickup trucks, pickup trucks with flatbeds,

The AUAPP service may not be provided in cases where the accumulated dirt or certain conditions of the vehicle exceed the capabilities of the products provided by the company for the cleaning of the vehicle. Both the third parties and the company reserve the right to deliver the service at the total discretion of the company and its collaborators, even when the service is already scheduled and is about to be executed.

Reservation of services.

The services can only be booked solely and exclusively through the AUAPP application, no other communication channel is authorized for the reservation and provision of the car wash service under the name of AUAPP. All services must be set aside in the application at least 48 hours prior to the application. The contracting party has to complete the registration form and the reservation form that appears in the application with all the specific information and the signature in the application (hereinafter purchase order) so that his service can be performed. Once the service has been satisfactorily requested, it implies the acceptance of the terms of use expressed in this document.

Price of the services offered by AUAPP.

The price of AUAPP services is published in the application and in each purchase order compiled by the contractor at the time of booking.

Price changes: AUAPP reserves the right to unilaterally modify the prices of its services at any time and at its sole discretion without the need to notify its customers and other third parties. Such modifications may be temporary or permanent and price modifications are specific to future bookings and not services that are already scheduled.

Payment for services rendered by AUAPP: the principal shall pay the contractor for the provision of washing or cleaning services, the value specified in the purchase order that the principal has approved at the time of booking the services electronically, by telephone or in person. The agreed value for the service must be paid after the performance of the established service.

Unpaid booked services: the reservation of services that are not paid in full will be cause for default by the contracting party and cause for immediate interruption of the provision of current and future services. Until the balance payable is paid in full.

Payment channels: to pay for reservations, the contracting party may use payment methods such as cash. The modification, addition or elimination of new means of payment and their attached conditions is at the complete discretion of the company and may be changed whenever it is deemed convenient without the need to notify the contracting party or any other third party.

Confirmation of reservation: the contractor, once the purchase order has been correctly filled out via the application, confirms the reservation made by the contracting party via e-mail

Billing

The contractor is responsible for creating a valid invoice with tax penalties according to the terms of the law in force in Colombia, the contractor may request to be sent electronically the invoice for the services booked, committing himself to print it for tax penalties. The company does not send physical invoices under any circumstances.

Execution of AUAPP services

Assignment of washing professionals (AUAPPER): once the reservation is confirmed by the contractor, one or more of its third party collaborators in charge and active by AUAPP will choose the service according to their time and place availability and will proceed to attend it according to the details provided in the purchase order. In the event that the authorized third party collaborator (AUAPPER) is unable to perform the service due to any eventuality, calamity, mishap of any session, the service is at the disposal of another authorized third party collaborator (AUAPPER) to carry out the service. Such changes shall be notified by e-mail to the Contractor as soon as possible for the Contractor.

The active authorized third party collaborator (AUAPPER) undertakes to carry out the tasks that imply the correct performance of what was agreed in the purchase order via application. At the place and time established by the contractor in the purchase order. The contractor undertakes to do everything possible so that the service can be carried out, including opening the vehicle, starting the vehicle if necessary, moving the vehicle if necessary to a suitable area for the delivery of the service. In the event that the contractor refuses to provide suitable conditions for carrying out the service, the authorized third party collaborator has the full discretion to terminate the service and inform the company of the developments.The service can only be requested,

Cancellation postponement of the service: any cancellation or modification of the service must be made within 4 hours or more prior to the agreed date for the delivery of the service, in case of not complying with this time frame the service may be canceled completely at the discretion of the company and the authorized and active third party collaborator, without any claims of any connection on the part of the contractor.

In order to confirm the quality of the service, it is possible that personnel of the company or the authorized and active third party collaborator AUAPPER may try to communicate with the contracting party through means such as telephone calls or instant or text messages without discriminating the application through which they are sent.

Processing of personal data.

The contracting party in front of the assignment of an authorized and active third party collaborator AUAPPER recognized an email with the necessary contact details to carry out a full identification of the person and his contact details if needed.

By accepting these terms of use, the contracting party grants its prior express and informed consent to the company for all information provided by you as a user of the site and the application understood as a customer in the process of requesting a service or through any means, can be collected and processed according to the laws of treatment of personal data in force in Colombia.

Quality assurance.

The authorized and active third party partner AUAPPER undertakes to carry out the vehicle cleaning tasks. The philosophy of the service is to be environmentally friendly, so that demands for perfect finishes, deep cleaning or results achieved with other products that are not environmentally friendly become irrelevant and do not give rise to claims of any kind by the contractor.

Responsibilities

Services are “as is” and “as available”. The Company disclaims all representations and warranties, express, implied or statutory, not expressly set forth in these terms and conditions, including the implied warranties of merchantability, fitness for a particular purpose and without limitation. further, the company makes no representation or warranty regarding the warranty, timeliness, quality, suitability or availability of the services or any of the services or goods ordered through the use of the services, or that the services are uninterrupted or virtually error-free. The company does not guarantee the quality, suitability, safety or ability of the third party AUTHORIZED AND ACTIVE AUAPPER PARTNER.

Limitation of liability.

The Company shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, loss of data, personal injury or property damage, or for damages affected by, or in connection with, or otherwise arising out of any use of the Services, even if the Company has been advised of the possibility of such damages. The Company shall not be liable for any damage, liability or loss arising out of: (i) your use of or reliance on the Services or your inability to access or use the Services; or (ii) any problem or relationship between you and any authorized third party collaborator AND ACTIVO AUAPPER, although the company would have been warned of the possibility of such damages.

You may use the services of AUAPP to request and schedule cleaning, washing, detailing, detailing, enlisting services, but you agree that the company has no liability to you in connection with any services provided to you by AUAPPERS controlled and active third party collaborators other than Mar as expressly set forth in these terms and conditions.

The limitations and disclaimer in this section are not intended to limit liability or alter your rights as a consumer which cannot be excluded under applicable law.

Indemnity

You agree to hold harmless and indemnify and hold the Company and its directors, officers, employees and agents harmless from and against any claims, demands, losses, liabilities and expenses (including attorneys’ fees) arising out of: (i) your use of the Services or services or goods received through your use of the Services;

(ii) your breach or violation of any of these Terms;



(iii) the Company’s use of your User Content;



or (iv) your infringement of the rights of any third party, including specific Third Party Contributors and AUAPPERS Assets.

Right of ownership and prohibition to resell the service.

You acknowledge and agree that the Service provided by the Site and any software used in connection with the Service (“Software”) contains confidential and proprietary information of the COMPANY, protected by intellectual property and other legal provisions. Furthermore, you acknowledge and agree that the CONTENT including, but not limited to, texts, programs, songs, sounds, sounds, photographs, graphics, videos or other materials included in advertisements available on the Site, as well as the information disclosed are the exclusive property of the COMPANY and/or authorized third parties, or of those who have published and are protected by intellectual property laws and other legal provisions.You as USER acknowledge and agree that you may only use such materials and information as expressly authorized by COMPANY, and may not copy, reproduce, transmit, distribute or create derivative works from such materials or information without the express permission of the respective owner. the COMPANY grants you a non-exclusive license to use the Site and a right to browse and download information upon registration. However, COMPANY does not grant you any additional rights to the Site, to the materials and CONTENTS included in the Site or to the source code of the Software or any other element necessary for the development and operation of the Site.USERS are obliged not to access the Service by any means other than through the interface provided by the COMPANY to access the Service. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any section or Content included in the Site.